Testimonials

Read what some of our Satisfied Customers have to Say about JM Carpet Cleaning

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We have 6 year old white carpet that had never been professionally cleaned before and we also desperately needed some area rug cleaning after my dog threw up on it and we couldn't get that awful smell out. We called around to some local residential carpet cleaners and stopped at J-M. They answered their phone, answered all of our questions, quoted a price within our price range and made an appointment for later that day. We weren't expecting a miracle, especially in the high traffic areas but we got one! Our carpet and rug looks new again. I'm so glad we called JM before spending money we didn't really have on new carpet! We just gave their number to my wife's boss for flood damage restoration and commercial carpet cleaning at their office. And we are thinking about calling them back out to our house for some power washing and exterior cleaning so the outside looks as good as the inside!

Brandon W Scripps Ranch, CA September 29, 2014

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I was very impressed with JM Carpet Cleaning Company. Not only the quality of the carpet and area rug cleaning (very well done) but also the outstanding customer service. I was actually on a flight when I remembered I needed home carpet cleaning, so I found JM on the internet and emailed them. I had a reply in minutes and was able to schedule it for later that afternoon. The carpet cleaner arrived on time and was very professional and took great care around my possessions. The scope of work involved pet odor removal and also a paint stain which they were able to get out. Their steam cleaning water extraction left my carpets dry. Everything was done to my satisfaction at a fair price. I would use this company again in a heartbeat. In fact I saw on their website that they also do power washing so I might just call them again for my exterior cleaning as well!

Mel M Vista, CA September 29, 2014

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J.M. Carpet Cleaning are miracle workers! We called them for residential carpet cleaning and restoration after our master bathroom and bedroom got flooded. My wife forgot the bath was running and it got stopped up. By the time she realized, the closet and part of the carpeting in the bedroom was saturated. We tried to soak it up with towels but it was useless. We called JM and they did a fantastic job on the water extraction and carpet / rug cleaning. I would give them 5 stars for the odor removal alone as it was starting to smell moldy by the next morning when we called them. Since then we have called them out for other home improvement and floor cleaning like tile and grout cleaning and regular carpet steam cleaning and typical carpet stain removal. We are planning to call them out soon for exterior power washing of our house. Keep up the great work guys!

Simon S La Mesa, CA September 29, 2014

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We had a huge problem after a kitchen fire that quickly spread to the dining and living rooms before we could put it out. Unfortunately, we were in such a panic to put the fire out that my wife ran the hose inside and drenched everything, including the carpets and rugs. J.M. Carpet and floor cleaner company did an expert job on the fire and flood damage restoration we so badly needed. They got right to work on the water extraction and their carpet deodorizing removed all traces of the fire and mold smell from the carpets. I thought the dining room rugs would have to be thrown out but their expert area rug cleaning saved them! We had wanted to replace our kitchen tile anyway so this was as good a time as any. Once the new tile and grout in installed we are going to call JM for the tile cleaning and maintenance as well.

Juan M Scripps Ranch, CA September 29, 2014

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J.M. Carpet Cleaning company arrived right on time. The technicians were neat, polite and pleasant to be around. They got right to work. Both my wife and I were very surprised to see how much difference their floor cleaning made. We had a section of carpet right by the front door that was much darker than the rest of the carpet. We figured it was going to have to be covered with an area rug but the crew did their magic and now it looks the same color as the rest of the carpet. They got the stains out that we had given up on in our shop too. We have tried other companies in the past but were disappointed. From now on, JM are the only residential and commercial carpet cleaning company we will call.

Seth B El Cahon, CA September 29, 2014

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5 Gold Stars for Expert Residential Carpet Cleaning and our home improvement! Honestly though, I expected that after reading all the positive reviews I found online - especially those outlining their appreciation to J-M Carpet Cleaning for their flood damage restoration services. We have been through that before and the other company we hired at the time were really hard to deal with. What I didn't expect from JM was the outstanding job they did on our tile cleaning! The same day tile and grout cleaning left our kitchen and hallways bright and sparkling. Their area rug cleaning included the spot, stain and pet odor removal we so desperately needed. My husband is going to use their commercial carpet cleaning at his office because his employees eat lunch at their desks and the other carpet cleaning companies he has tried in the past just haven't met the standards that J-M did in our home. I highly, highly recommend their floor cleaning to anyone in the La Mesa area.

La Mesa

Joseph T La Mesa, CA September 29, 2014

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